Right of withdrawal

You have the right to withdraw from the contract, without indicating the reasons, within 14 days of receiving the goods, as established by Legislative Decree no. 206/05 (articles 50 to 68) which regulates the matter of distance contracts. The entire cost incurred for the purchase will be reimbursed no later than 14 days from the moment in which notification of the withdrawal is received.
The refund may be suspended until the goods are delivered to our store. Delivery and return shipping costs are excluded from the refund and are the responsibility of the buyer. The refund will be made using the same payment method used for the purchase (except for different provisions provided by you).

The right of withdrawal is totally lost if the returned product is not intact, that is:
  • lack of original packaging or inappropriate packaging;
  • the product has been installed;
  • absence of integral elements of the product (accessories, screws, components, etc.);
  • damage to the product due to causes other than transport


In the case of defective or broken items delivered, Autobox will bear all costs incurred by the customer, including shipping costs.

If you decide to withdraw from the purchase, you will need to follow this simple procedure:

1. Contact us within 14 days of receiving the goods.
2. Using a courier of your choice, arrange for the product to be shipped carefully packaged in the original packaging and complete with all accessories, instruction manuals and everything originally contained.
3. Insure the shipment against theft and transport damage and bear the related costs. If the returned product has not been insured for the value indicated on the invoice, in the event of damage or loss during transport, we reserve the right to charge for any damage suffered by deducting it from the sums to be refunded.

for products not available at our headquarters requested to order there will be a 30% withholding

The return must be sent to

Autobox Snc
Via Giaveno, 46,
10040 Rivalta (TO)

With the following email:

Respectable …………………………………
Street …………………………………
Postcode – City ……………………………………

SUBJECT: withdrawal from the sales contract no ………………………of ……………

The undersigned name…………………………...Surname……………………………………….e-mail:………………………… ……………………..by sending this letter, I communicate the withdrawal from the sales contract in question concluded on ______________ The purchased product was received on ……………….and will be returned to my expenses, no later than 14 days from receipt of this letter. I also request that the amount paid by me, equal to Euro _____________________, be reimbursed within the same deadline using the following method chosen at the time of the order

While awaiting your positive feedback, I offer
Best regards

Signature Date …………………………