Complaints

At the time of delivery, together with the courier, you must proceed with all the necessary inspections to detect any damage, missing packages, defects or other apparent defects or non-conformity of the products delivered with your order.

It will be necessary to verify that the number of packages corresponds to that indicated on the delivery note; Furthermore, the condition of the packaging must be checked, which must be intact.

Shipping insurance must be requested prior to the order, in the event of broken or damaged goods caused by the courier, no refund will be issued.