Car service under warranty. Do I have to do it at the parent company? ABSOLUTELY NOT!


By Matteo Comba
2 min read

Tagliando auto in garanzia. Devo farlo per forza in casa madre? ASSOLUTAMENTE NO!

Is it mandatory to have the warranty service done in a workshop of the parent company?

But before...

What is a car coupon?

The Car service is a routine car maintenance operation where many key parameters of the same are verified. In practice it is a real one general check-up where the car is analyzed and we try to identify potential problems before they escalate.

A good and regular maintenance it is in fact the best way to prevent serious damage or problems to the car. In addition to safer driving you also get a huge saving money . The hundreds of euros spent for the service are in fact nothing compared to the damage caused by the most common problems, such as a broken timing belt.

Where can I get a car service?

Unlike the ministerial inspection, the coupon does not require any particular authorization or qualification. This is in fact one of the aspects that create the most confusion in the motorist's mind: where to take the car for the service?

For the car service the motorist has one very wide choice . You can rely on the dealership's workshop where you purchased the car, typically known as an "authorized workshop". Alternatively, you can rely on multi-brand workshops, those of the various national networks, or the simple workshop near your home.

Many are convinced that car servicing can only be carried out by an authorized workshop but this is completely false. In fact, for years there have been various regulations which, to ensure greater competition in the market and therefore more choice for the customer, have car coupons have been liberalized .

As we will see shortly To avoid losing the car warranty, the service must be carried out following the specific guidelines of the manufacturer . In this way you avoid causing damage to the car due to inexperienced personnel or unsuitable maintenance practices.

We at Autobox have the official tables for maintenance interventions under warranty, in addition we have the complete official diagnostics for resetting the services in the control unit and updating the electronic logbook.

We follow the following brands with official diagnoses: Fiat, Alfa, Lancia, Renault, Audi, VW, Seat, Citroen, Peugeot, Ford, BMW, Mercedes, Mini, Porsche

And for updating the electronic logbook or coding: BMW, Mini, Fiat, Porsche, Mercedes, Toyota


What is the Monti Decree?

Over 18 years ago, EC Regulation 1400/2002, known as Monti Decree . This directive had and still has the aim of stimulating free competition between independent garages and the parent company's network. The manufacturer's 24-month warranty remains valid regardless of where the motorist chooses to have the service done . This is provided that the mechanic carries out the service according to the manufacturer's official instructions and using spare parts equivalent to the factory ones.


6 comments

Buongiorno,ho fatto il primo tagliando della Peugeot in un officina gruppo Stellantis(con fattura) e dopo 4 mesi rottura dell’auto con 4500€ di danno.La casa madre mi ha rifiutato la garanzia e dopo 4 mesi di fermo macchina,auto noleggio ho dovuto pagare tutto,sia il noleggio sia la riparazione. Avvocato mi ha detto che andando in causa andrei contro delle spese non sapendo poi di portare quanto?A questo punto uno cosa deve fare?Pagare e basta

Maurizio

Assistenza in garanzia rifiutata da Renault Dacia per una Sandero a benzina

Russo Roberto

Buon giorno volevo sapere se il tagliando lo faccio da un meccanico qualsiasi che documento di deve rilasciare per la garanzia della casa madre serve anche un timbro o solo fattura dei pezzi originali grazie

Domenico

Buongiorno,anche io mi pongo la stessa domanda di Luigi.La mia machina ha la garanzia per quattro anni.Per primi due è chiaro e dopo?Grazie.

Giuseppe

Buongiorno,anche io mi pongo la stessa domanda di Luigi.La mia machina ha la garanzia per quattro anni.Per primi due è chiaro e dopo?Grazie Gabriela

Gabriela

Buongiorno vorrei sapere per cortesia se la direttiva MONTI è valida per i soli
due primi 2 anni. Una vettura che ha una garanzia di 5 anni quindi gli altri 3 tagliandi li deve fare presso la Casa Venditrice della Vettura. Grazie per la delucidazione che mi vorrete dare. Buona serata Luigi Bitti

Luigi

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